Linktivity Launches WebInteractive 3.0

New Linktivity WebInteractive™ 3.0 features bring ultimate ease, speed and efficiency to sales and technical support functions.

Tucson, Arizona- (August 1, 2003)

Linktivity, a division of SpartaCom Technologies, Inc. today announced the release of WebInteractive 3.0, the latest and most advanced version of its award-winning, secure, premise-based e-Support and e-Sales collaboration software.

WebInteractive is a Web-based, real-time software solution that requires no client software installation and enables use within the customer support or online sales environment. By connecting through the Internet or via intranets and extranets, representative can chat in real time with their customers or prospects and then can quickly escalate to desktop sharing. E-sales representatives can quickly give virtual product demonstrations, training and live customer service to help reduce operating costs and increase sales. Technical support professionals can quickly and easily resolve customer support issues by allowing them to focus more on solving problems and educating customers and less on visualizing problems and blindly guiding customers toward a solution.

"WebInteractive 3.0 is a significant advancement of the Linktivity product line," stated Scott S. Moule, Linktivity's chief executive officer. "The new release has a completely redesigned user and command module interface, new queuing, Viewport scaling, multiple user sessions, the support or sales agent can seamlessly transfer the end user to another agent or queue, and video conferencing giving our customers the most robust and advanced real-time sales and remote support solution available."

About WebInteractive

WebInteractive is a web-based, real-time helpdesk support and sales communications tool that provides a simple way to monitor, control, and communicative with remote PCs. WebInteractive is built upon an advanced client-server architecture designed to promote collaborative problem solving and training to reduce IT support costs and increase the overall quality of customer support. For additional information on WebInteractive visit: www.linktivity.com.

WebInteractive 3.0 is available now and can be purchased by calling direct at 800-809-1245 or visiting www.linktivity.com.

About Linktivity

Linktivity, provides server-based communications and control products that enable person-to-person interactions through a browser window. Linktivity products include WebDemo, a Web-based, real-time conferencing-and-collaboration software tool, and WebInteractive, a real-time software tool that gives support professionals an efficient way to manage and resolve online support requirements for personal computers. For more information, visit www.linktivity.com.

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