As part of Inter-Tel, and effective with the release of v4.5, Linktivity products now reflect the Inter-Tel logo
and have new brand names as follows:
WebDemo is now called Inter-Tel Web Conferencing;
WebInteractive is now called Inter-Tel Remote Support.
HIGHLIGHTS OF NEW FEATURES in V4.5:
Inter-Tel "Installable Collaboration Client" - This utility pre-installs the Attendee
and Host/Agent components and controls for both software products, dramatically shortening the time it
takes to join a session.
Outlook Address book integration - Create sessions using your local Outlook address book.
Outlook Calendar integration - Create sessions using your local Outlook Calendar.
Recurring meetings - Create a series of meetings that occur on multiple days.
Meeting Pre-Registration Form - Requires attendees to pre-register prior to joining a public Webinar or
meeting. Includes new reports to display registrant information for campaign follow-up.
New "Tabbed" interface - Facilitates customer
access to meetings and remote support sessions via "tabs" on the Public Area screen.
Reboot & reconnect - Agents may request permission to reboot remote computer.
Upon reboot, the computer automatically joins the same queue.
More Flexible License Scheme for Remote Support - Now, when a customer is waiting in the
queue, they will not consume a license until they are picked up and enter a session.
Inter-Tel Toolbar Plug-ins - Enables one-click direct access to a collaboration/support session through icons on the Windows
Desktop, Start menu, as well as Microsoft Outlook, Word, Excel, and Powerpoint.
User Interface Wizard - Allows the administrator to customize and retain changes to the
on-screen colors, banners, and graphics of the end-user interface.
And much, much more!
