Tucson, AZ November 29, 2007 - Linktivity division of Inter-Tel announced today that Web Conferencing & Remote Support Version 5.0 has received a 2007 Product of the Year Award from Technology Marketing Corporation's (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982.

Inter-Tel Remote Support is a web-based collaboration application designed for businesses to provide spontaneous, on-demand remote assistance to customers and co-workers. One of Inter-Tel Remote Support's most compelling features is the application's ability to take control of a user's desktop to address technical issues or co-browse to direct users to online resources. The tool features a unique queuing mechanism, along with video streaming, file transfer, reboot and reconnect, and other capabilities.

Inter-Tel Web Conferencing is a web-based collaboration application designed to enable businesses to conduct online meetings, presentations, and training with customers and co-workers. The tool features a unique desktop sharing mechanism, along with multi-point video and audio conferencing, file broadcast, polling, and other capabilities.

"Inter-Tel has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from Inter-Tel in the future," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements."

The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine.

For more information about the Customer Interaction Solutions' 2007 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

About Inter-Tel
For more information about Web Conferencing and Remote Support by Inter-Tel, visit www.Linktivity.com. Mitel, and it's Inter-Tel and Linktivity divisions, is a leading provider of communications solutions for businesses. We address the varied needs of the rapidly changing communications industry and offer customers a broad choice of solutions from the very small to the very large, from simple business communications to sophisticated unified communications, from packaged to tailored applications, from single site to multi-site and from an outright capital purchase to a managed service.

We recognize that the value of a communications solution is different for every business and our portfolio of solutions are highly scalable, secure, easily managed and optimized to meet the complete communications needs of our customers. Following the merger with Inter-Tel, Inc in August 2007 we now offer even greater choice and flexibility to our customers. We operate from over 100 locations in over 90 countries and service our customers through a network of over 1,500 value added resellers and partners.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

TMC Contact:
Jan Pierret
203-852-6800, ext. 228
jpierret@tmcnet.com