Customer Quotes

Here's What Our Customers are Saying About Online Training, Online Presentations and More...

"SyberWorks chose Linktivity's Web conferencing from more than 100 Web conferencing vendors for its combined feature set, reasonable price point, support for Sun Java, and knowledgeable, responsive U.S.-based tech support team"

Dave Boggs
CEO of SyberWorks, Inc.


"Our business spans the entire country, including Hawaii. Before purchasing Web Demo, that meant we traveled to Cancer Research Sites to demonstrate our product line. That was not only time consuming, it was costly; sometimes requiring overnight travel. Without web demo we could not possibly contact the number of institutions we do now."

"This month, alone, we used Web Demo for Sales and Training purposes in the following states: Montana, North Carolina, Iowa, Louisiana, South Carolina, and North Dakota. Overall, 10 trips would have been necessary. We saved the cost of those trips as profit. One month of travel savings easily covered the cost of Web Demo... and we have been using it for a few years!"

Stephen W. Burke
President, DDOTS, Inc.

"Linktivity provides us with a cost effective alternative to Webex that run on our servers. Remote Support with 2 agents provides our very busy two person IT/Help Desk department with a great tool to help remote employees and customers with their problems while at the same time reduces costs and improves customer service."

Jeff Camp
IT Director, Marking Services Inc.


"With employees spread across the country, we wanted to find a way of collaborating that was as productive as face-to-face meetings, and capable of supporting groups of any size, while staying within a reasonable budget. Web Conferencing was the answer," stated Adrian Garcia, regional manager of PC Club. "Web Conferencing enables us to increase productivity while providing a remarkable cost savings through reduced travel expenses."

Adrian Garcia
Regional Manager, PC Club


"Shortly after getting a trial version of Web Conferencing in house we knew it was a keeper!  Easy to setup, use and not to mention an internal web conferencing solution so we control it.  Then on top of it all is the enormous cost savings compared to our previous solution of WebEx.  Those reasons are why Linktivity’s Web Conferencing was our choice for the future."

Kelly Renner
TIP Technologies, Inc.

"We wanted a Web conferencing solution that could be a powerful addition to our LMS product suite. Linktivity's product is easy to install and use across our servers, and offers an integrated feature package to augment the SyberWorks Training Center Learning Management System."

Dave Boggs
CEO of SyberWorks, Inc.

"I was marketing director of a web conferencing company 5 years back, so I was given the charge of evaluating vendors.   I started with a list of over 100 web conferencing companies.  After 5 rounds of reviews, I came down to our top 3. We chose Linktivity because of the price, combined feature set, it resides behind our firewall, the easy install, and the customer service." 

Mary Kay Lofurno,
Director of Marketing & GSA Contracts, SyberWorks, Inc.

"Remote Support has and will continue to be an essential tool in conducting our business efficiently," stated Chris Salcido, senior product sales engineer for Castelle. "In a short time, the software solution has had a positive impact on our ability to provide top-notch customer service. We have seen increased customer satisfaction with the product and in turn with our company."

Chris Salcido,
Senior Product Sales Engineer, Castelle

"We have been extremely pleased with the cost savings and efficiency gain we have achieved by implementing Web Conferencing and Remote Support," stated Tasker. "Our customers and clients have been enthusiastic about using our new tools and have been impressed with their capabilities."

Tasker,
ATX

"Linktivity's Remote Support and Web Conferencing have had an overwhelmingly positive impact on our staffs' productivity," stated Rod Wrege, director, Southwest Telecommunications Cooperative. "The software packages are extremely easy to install and use, allowing us much more efficient use of our talented employees."

Rod Wrege,
Director, Southwest Telecommunications Cooperative


"When Greg preferred your Remote Support remote support and access premise solution as compared to the Citrix "GoToAssist" ASP service, I wasn't sure if he was making the best choice, but let me just confess that "Boy! Was I wrong or what!" Your software is much more feature rich and less expensive as compared to the competitors. Thanks for a life saving product and THE BEST support."

Bilal Mahmood


"Web Conferencing has changed the way that we do business. We save thousands of dollars by eliminating the need for on-site demonstrations and are able to sell faster because we don't have to take the time out to travel. Web Conferencing has given us the competitive edge because we can now install our software online, saving our customers thousands of dollars of training expenses associated with hotel, airfare, car rental, and food allowance."

Leah Muslow ,
DataWeld, Inc.

"The Remote Support online training software is fantastic. My customers love being able to get help at any computer in their office. I am glad I bought your software rather than using one of those "brand-X" services where you have to pay by the month. The installation was a breeze. I had it up and running in no time and when I did have questions, your tech support team was great. In fact, with them at the other end of the line, anybody could get it up and running. Congrats on a fantastic solution for doing demos, online presentations and tech support calls!"

Mark E Anderson,
President, MasterTrac Software, Inc.


"SalesManagement Solutions is a growing international software firm focused on sales excellence. One of the initial challenges for any start-up company is sharing information via the internet for sales presentations and online training for partners and customers. When we started US operations 1 year ago, we selected a 5 seat license with Placeware. This was a hosted solution with a monthly per seat cost. There were additional hourly fees if more than 5 seats were in use. We typically had 12-18 online training attendees for a 1-2 hour online training session several times a month. The attendees would be in the UK to Atlanta to NY to Orlando to Dallas to SF to LA and anywhere in between. While Placeware worked fine, the hosted per seat, with overage costs, was well in excess of plan and budget. It was expensive. In August 2003 we contracted with Linktivity to replace the hosted 5 seat contract with an in-house 20 seat Web Conferencing license that we installed on our server farm in Kentucky. No ASP model. We owned the tool, time utilization, and resulting data. The ROI was 1 quarter. We are very pleased with Web Conferencing for performance, support, capabilities, and use of additional features for recording online presentations and customer support."

Craig Wibby,
SalesManagement Solutions, Managing Director


"Awesome product! This program allows us to truly provide support to all of our clients from anywhere at anytime."

David Cieslak, CPA, CITP, GSEC
Information Technology Group, Inc., Principal


"Alpha Lending's decision to move forward and launch the new "Realtor Marketing Tool" is only possible thanks to the dynamics of Web Conferencing making live web conferencing a cutting edge solution to last minute client meetings, not to mention, and a huge time saving instrument that will keep this company more organized."

Elizabeth Nielsen
President, Alpha Lending Corp.


"I was surprised at how quickly I was able to learn and immediately use Web Conferencing. A knowledgeable person spent about 15 minutes with me and I was able to do a professional online presentation with a client without further assistance. I used PowerPoint, a Word file, and an Internet site in my online presentation. Now I'm looking forward to seeing how I can incorporate audio!"

Nan McKay
President, Nan McKay & Associates, Inc.


"With the Web Conferencing, I am able to reach out and deliver our academic advisement and career guidance services to students who could not make it into the college. This is a wonderful outreach product."

John Coles
Truckee Meadows Community College


"Implementing Web Conferencing and Remote Support was one of the smartest business decisions we have ever made. Microsoft Net Meeting was unreliable due to port security measures implemented in all but the smallest companies. Each use of WebEx was a financially painful exercise as it is not uncommon for us to hold 2-3 hour online presentations with multiple people. And our annual subscription to our support solution, Desktop Streaming, easily exceeded the cost of WebIntercative. The bottom line, in a very short time the solution paid for itself."

John Baker
Senior Partner, STROPHE AMERICA


"Remote Support has quickly become an invaluable part of our Technology Services department. There are so many different ways that Remote Support has saved us time, which translates to money. We're able to host online meetings with vendors and 3rd party programmers, remotely administer and install applications on telecommuter systems, train REALTORS® by sharing our desktops, and offer multiple levels of support and online training by viewing & taking over end user desktops."

Seth Agranov
Memphis Area Association of REALTORS®


"The ROI factor to date is the 50-70% reduction in call time on a per call basis. And, Remote Support has had more positive impact on our ability to provide top notch customer service than any other customer service tool we have implemented."

Chris Vandivere
Professional Services Group, Engraphix Imaging Systems


"With only minimal prior arrangements, we successfully demonsrated to 8 parties in 6 different countries including China, Brazil, Mexico, Italy the United States and Germany. Our supply Chain mapping demonstrated well and we've been given the nod to proceed with additional meetings. We now find ourselves doing daily online presentations to prospects that we wouldn't otherwise be able to meet with."

Tor H. Hough
Edict Incorporated


"IMAGETek inc. implemented Remote Support in the fall of 2002. Our system at that time for remote support was PC Anywhere. Each technician had a dedicated phone line and PC Anywhere had to be setup at each client site. After implementation of Remote Support, we have eliminated all of the dial-out lines and between $700-$1000 of monthly long distance! Our clients love the ease of access to support without dragging phone lines across the floor to get connected. Sales people are now using Remote Support to pre-qualify leads and saving up to 2 trips onsite thus shortening the sales cycle. The product has paid for itself many times already."

Gary Mullen
IMAGETek inc.


"Web Conferencing has been a tremendous asset to our company. Not only does it allow us to do live sales presentations, it also allows us to do internal training at all remote locations with no travel expenses incurred. It also allows us to more fully support our customers utilizing any one of our marketing solutions and provide real-time and interactive demonstrations to them. It allows the customer to see and feel the hands-on experience."

Matthew J. Billmeier
Manager Telcom Systems and HelpDesk Support


"This year Sedona implemented Web Conferencing by Linktivity. This online web hosting software has become a critical piece of our information delivery. We have been able to increase communication in all areas including amount of items offered, frequency and, subject matter. After exploring different options utilizing the ASP models offered via vendors like WebEx and Placeware, we found that the solution offered by Linktivity fit into our working model much better, providing us with easier control, increased flexibility and better pricing."

David Buzzell
The Sedona Group


"With sales representatives throughout the country, we have the ability to give live product demonstrations while keeping travel expenses to a minimum. For our prospects it allows them to attend a demo session without flying all attendees to a central location. Web Conferencing makes it easy to brand the interface with our corporate identity, which is a feature competing products don't offer. In the short time we've been using Web Conferencing we have been able to cut travel expenses by 60%."

Michael Mierwinski
VP Network Operations, Sivox


"Not only has Remote Support produced significant results in the technical department, it has been used to capture and close deals. By using Remote Support the sales department has been able to view a prospects desktop, install our evaluation software, demo with clients live data and close the deal in one call shorting the sales cycle. One sale paid for the program."

James P. Duty
President, Employee Based Systems


"As a software company, we used to do more "on the road" sales demos. Now, thanks to Web Conferencing, we save money on travel and resources doing live product demos online. Sales prospects have come to accept this approach as the industry norm and recognize the cost effectiveness of their own time and resources. Web Conferencing allows us to clearly assess the potential of each prospect as easy as being there."

Tim Kisner
Gyrus Systems


"This tool takes synchronous learning to a new level creating an highly interactive, real-time learning environment at an affordable price."

John Hudson
President and CEO, Eedo Corporation


"Overall, we save between $1,600 and $4,000 per month using Web Conferencing versus [our former] Web conferencing service provider."

Mark Zimmerman
Gevity HR Senior Director of IT


"OpalisRobot is a very visual software application due to its object-oriented approach to automating IT operations . Potential customers need to see OpalisRobot to understand the efficiency and savings it can bring to their IT department. When customers participate in a Web Conferencing our sales close ratio doubles over using just a telephone call."

Cynthia Weeden
President, Opalis Software


"We're very pleased with Web Conferencing's contribution to our quality of service. It's capabilities simply outshine the competition."

Jeff Hicks
Director of Data Center Services


"Web Conferencing offers us a stable and trouble-free platform that broadens the possibilities to offer customers in-depth understanding of the product benefits we previously found difficult to convey."

Brian Moore
VP Marketing, Megaputer Intelligence, Inc.


"Web Conferencing is the perfect fit for what we need. Our customer base consists of over 3,000 plants across North America and Canada. So, imagine the money we are saving by showing our product in real-time with Web Conferencing to our customers from right here in our office."

Dylan McGee
Innovative Systems Group


"Remote Support has been a tremendous benefit for us. I've doubled the number of technical support calls I can do in a day. It's made us a lot more productive and profitable."

Curt Bishop
Vice President, Paymast'r