Before contacting Technical Support, please register your product to expedite your access. Have the serial number, manuals, and computers nearby. Be sure to write down the exact wording of any error messages received, and make notes about your software and computer hardware setup.
» Update 1 is available to all customers using Version 5.0 of Inter-Tel Web Conferencing &
Remote Support. Download the file via this link:
ftp://ftp.linktivity.com/Linktivity/tsprivate/WCRS_5_0_update1.exe
SUPPORT TIPS: To help save time when you have a technical question, we recommend that you try the following steps before you call Technical Support:
- Review the Readme file on the product CD for any last-minute information. In addition, you can often find answers to many questions in the online and/or printed documentation that came with the product.
- Contact your local Linktivity authorized reseller, who may be able to answer your technical questions. Call Linktivity Customer Service at: 800-809-1245 for the name of your nearest reseller.
Online Support
» Chat Live with a Technical Support Representive Now!
» E-mail Technical Support (Linktivity_Support@Inter-Tel.com)
Telephone Support Services
Telephone support services are available:
Monday through Friday, 7:30 am - 4:00 pm
Telephone Numbers
1-800-200-2766 for all support services.